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We believe in Allah the Exalted, by His beautiful names and lofty attributes, which are affirmed in the Quran and the authentic Sunnah in a way which are befitting to His majesty; without Tahreef (distortion) or ta’teel (negating) or takyeef (saying how) and tamtheel (likeness to creation). Rather we say: All of his attributes are true and all of His names are beautiful. We affirm for Allah, what He has affirmed for Himself, what His prophet (Sallallahu Alayhi Wasallam), has affirmed for Him, and what the companions of the prophet,(Radiallahu anhum), have affirmed for Him; in what which is befitting to His majesty. His attributes do not resemble the attributes of the creation, and His names do not resemble the names of His creation. He has beautiful names, and they have great meanings.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.